Privacy Policy
last updated 2026-09-01
What we collect
Account data: your email, optional display name and username, and OAuth provider ids when you sign in with Google or Discord. Email, name and IP addresses are encrypted at rest.
Usage data: per-request metadata needed for billing and reliability, such as model id, token counts, cost, latency and success. Payment records are kept for the transactions you make.
What we do not collect
We do not store your prompts or model outputs. Request bodies pass through to the model provider and are not persisted by us. We do not sell personal data, run ads, or use third-party analytics trackers.
Where your data goes
To serve a request, its content is transmitted to the upstream model provider that serves the model you chose; their processing is governed by their own terms. Payments are processed by Polar (cards and bank rails) and OxaPay (crypto); we never see full card numbers.
Cookies and sessions
We use a single first-party session cookie to keep you signed in for up to one day. No tracking cookies.
Retention and deletion
Account data is kept while your account exists. Usage records are kept for billing history. To delete your account and associated personal data, reach us on Discord at zenllm.org/invite/discord.
Contact
Privacy questions: join our Discord at zenllm.org/invite/discord.